Mark C. Crowley
We’ve seen centuries of evidence of what the heart can do in sports, art and music. Business is next.
In “Lead From The Heart”, author Mark C. Crowley presents compelling new evidence that the solution leaders need lies in the last place traditional business would seek it: the human heart.
Drawing on decades of experience as a senior leader for regional and national financial institutions, Mark offers proof that leaders who intentionally engage the hearts of their employees will be rewarded with uncommon (and highly sustainable) performance and achievement.
Mark was Senior Vice President at Washington Mutual, one of the country’s largest financial institutions where he led investment product sales nationwide. After leading his division to all-time record performance in 2008, he was named Leader of the Year.
A natural leader fresh out of college, Mark gave little conscious thought to his leadership practices. With little formal training on how to effectively motivate human performance in the workplace, he operated from instinct. And those instincts always seemed to work effectively elevating whichever team he was leading.
During the first decade of his career, Mark built a track record of leading myriad teams to exceptional performance. In his mid-twenties, he successfully launched and managed one of the banking industry’s first direct response centers. Immediately after, he led sales management at one of the nation’s largest thrifts.
Regardless of his assignment, it became evident that his intuition-based leadership practices consistently inspired employees to uncommon engagement, commitment and achievement.
Upon closer examination, Mark came to realize that certain childhood experiences had influenced him to be more sensitive to the needs of employees and, specifically, what would help them thrive and excel. And workers scaled mountains for him simply because they could feel he was someone who genuinely cared about them, and made consistent and varied efforts to express that to them directly.
Tied to his own 25 years of leadership experience, and supported by remarkable new research and scientific discoveries, Mark has proved that leadership which acknowledges the humanity – the hearts – of workers is a truly transformational and abundant model. Translating what he learned to do instinctively, he shows us the practices of leading from the heart – and how to become an exceptional leader in the 21st century. Mark inspires companies, managers and employees with new practices that help to refuel their purpose and result in healthier and more profitable organizations.
He is a graduate of the University of California, San Diego, in addition to the Pacific Coast Banking School at the University of Washington. He holds five investment securities licenses (Finra Registrations) and also is a licensed California Real Estate Broker.
Born and raised in Garden City, New York, he now lives in La Jolla, California with his wife and son. He’s a devoted fan of Van Morrison, great books and the San Diego Padres.
Podcast:
February 22, 2012
01: The Dow is back to 2007 levels. Is this the beginning of something good or the end of a risky bet that worked out in the short term?
This week the Dow Jones attempted to break through the 13,000 marker. Is this the beginning of something good or the end of a risky bet that worked out in the short term? If you didn’t participate in this drunken-orgy of speculation that made Vegas seem like a safe bet; ask yourself if you should you be placing your bets now, or is it too late to join the party? The truth shall be revealed.
02: Part 1) If the market is back to 2007, is the economy? Part 2) Brian welcomes author Mark C. Crowley to discuss his new book Lead From The HEART. Learn why it's the heart , not the head, that needs to be understood by managers and leaders today.
Part 1) If the stock market is attempting to recover back to where it was in 2007, before the big crash, wouldn’t it make sense to go back and look at some of the statistics of where the economy was at in that year? If the market is back to the 13,000 marker today, that must mean logically that the economy at least is in some cases, back to where it was in 2007. Listen to some cool statistics you won’t hear on the news. Part 2) How can you establish a deep and meaningful connection with the people that you work with? What is the best way to motivate and lead your team, help them be truly happy at work, and help your company achieve its true mission? Leaders in the American workplace have some big problems that need to be addressed. Hear author of “Lead From The Heart: Transformational Leadership For The 21st Century” Mark C. Crowley provide scientific evidence that it is the heart, not the mind which drives human performance.
03: How focusing on your heart can help you create better human relationships? Why do an overwhelming number of people surveyed HATE their jobs?
How can we create better human relationships? Every person that we encounter in our lives is a gift; as leaders of corporations, leaders of teams, and as people trying to carry out a corporate mission and vision. It really is our job as leaders to take advantage of that gift with everybody that works for us and with us. Is there a method of communicating in order to make people feel a certain way? A problem has been identified by author Mark C. Crowley that American corporations have had since 1987. So why do people hate their jobs? If we have 14 million unemployed people, with 2 million that walked off the job because they couldn’t stand working for the employer anymore, shouldn’t the real questions be - why is it that and what are leaders doing wrong?
04: Mark C. Crowley, author of “Lead From The Heart”, gives some examples of some of the common mistakes that leaders make.
Mark C. Crowley, author of “Lead From The Heart”, gives some examples of some of the common mistakes that we have seen that corporations make on a regular basis. These mistakes traditionally have been believed to be a regular management style. Do you work for a company whose values you believe in? The lack of advocacy from leaders in today’s workforce is identified as one of the major problems within management styles. What are some clear representations of success? As a leader, you have to transform.
